AI RECEPTIONIST FOR HVAC & PLUMBING BUSINESSES
Belltech's 24/7 AI receptionist answers incoming calls, captures customer details, and helps schedule service appointments—even when your technicians are busy serving customers.
Founded 2006 · Incorporated 2009 · Seattle-area software company
An illustrative calculation, not a forecast for your business.
Every unanswered call could be a lost service opportunity. Belltech helps HVAC and plumbing businesses capture more calls, day or night.
A closer look · 90-second demonstration
Watch a 90-second demonstration of Belltech answering an HVAC service call, scheduling an appointment, sending an email notification, and updating the CRM.
Watch the Full 5-Minute DemoFictional HVAC example. Scheduling and integrations depend on your configured setup.
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Featured recorded demo
Listen to the recorded HVAC demo and hear how the receptionist handles a service call and books an appointment.
Uses approved urgency questions before booking. In this HVAC demo, the AI asks about gas smells and carbon monoxide alarms before checking appointments.
This recording is unavailable right now. You can still explore the industry examples or request a consultation.
Fictional HVAC demonstration using sample customer details. Not a real customer call or service order.
Details from the recorded call.
The receptionist reported the appointment as scheduled in the recording.
Explore Our HVAC AI Receptionist & Answering Service
Original dialogue. Dates reflect the historical call.
Want this for your business?
BUILT FOR SERVICE BUSINESSES
Heating & cooling
Capture heating and cooling service requests, furnace and AC problems, and after-hours calls.
Approved urgency questions. Follow the screening questions your business configures.
Customer details. Collect service addresses, reported issues, and appointment requests.
“My AC stopped blowing cold air and it's 95 degrees outside.”Explore HVAC Call Answering
Plumbing
Collect requests about leaks, water heater problems, drain backups, and after-hours service.
Approved urgency questions. Use your configured intake and special-handling rules.
Service details. Capture the service address, plumbing issue, and appointment preferences.
“Water's leaking under my water heater.”Explore Plumbing Call Answering
Run both trades? One AI receptionist can handle HVAC and plumbing requests using your configured routing rules.
Explore the illustrative call-intake examples for your industry.
Information to capture
“My furnace isn’t heating. Can someone come tomorrow?”
The team reviews the request and confirms availability.
Fictional HVAC call example.
Information to capture
“There’s a leak under my kitchen sink. Can I arrange a visit?”
The request is passed to the team for scheduling and follow-up.
Fictional Plumbing call example.
Information to capture
“Can someone look at my roof and provide an estimate?”
The team follows up to arrange the assessment.
Fictional Roofing call example.
Information to capture
“I’d like an additional outlet installed in my office.”
The team reviews the work and discusses scheduling.
Fictional Electrical call example.
Information to capture
“Can I arrange an oil change for my car this week?”
The shop confirms the appropriate appointment.
Fictional Auto Repair call example.
Information to capture
Administrative workflows only. Healthcare-specific requirements are reviewed before deployment.
“Are you accepting new patients for a cleaning?”
Office staff confirm appointment options and requirements.
Fictional Dental call example.
How it works
Calls you choose—after-hours, overflow, or all calls—are routed to your AI receptionist.
The receptionist follows your approved questions, captures service details, and identifies requests requiring special handling.
It books through a supported connected calendar when configured, or sends your team a service request for follow-up.
Call routing depends on your phone provider. Direct booking requires a supported calendar connection. We confirm compatibility during setup.
“My kitchen drain is backed up and water's coming up.”
The receptionist asks your approved questions and collects the service details.
What Belltech configures
We learn how your business handles service calls, configure the AI receptionist around your workflows, and test realistic scenarios with you before launch.
Typical setup: 1–2 weeks. We confirm your setup timeline during your discovery call, based on your workflow and integrations.
Practical software experience behind your call-handling workflow.
Why Belltech
Belltech Systems has been building business software since 2006. We configure your AI receptionist, integrate it with your existing workflows where supported, and help maintain and improve the solution as your needs evolve.
Before we talk
Clear answers about your phone setup, scheduling, and follow-up.
Yes, if your phone provider supports call forwarding. We check the options for unanswered, overflow, and after-hours calls before setup. For HVAC coverage, explore our 24/7 after-hours HVAC answering service.
The receptionist asks the urgency-screening questions you approve and follows your configured guidance and notification rules. Your team decides the response; the AI does not automatically dispatch technicians or guarantee emergency service.
Yes, with a supported connected calendar and configured booking rules. Otherwise, it collects appointment preferences and sends your team a service request for follow-up.
The demo shows Cal.com scheduling and HubSpot CRM. Tell us which field service software you use, and we will check compatibility before setup. We'll confirm what's supported before implementation.
Yes. We configure intake for both trades and use your approved routing and follow-up rules to organize each service request.
It supports first contact and intake. Your dispatcher and staff remain responsible for technician assignment, unusual situations, and service decisions.
Typically 1–2 weeks. We confirm the timeline during your discovery call after reviewing your phone setup, workflow, and integrations.
We discuss pricing during your discovery call, based on call volume and the complexity of your setup. Book a Free Discovery Call to review your workflow and pricing.
Yes. Watch the 90-second demonstration or listen to the recorded HVAC demo. Book a discovery call or call (425) 699-8811 to discuss your business.
Let's talk about your business
Book a free 30-minute discovery call. We'll discuss the calls your business receives, how your team handles scheduling, and how Belltech could fit your workflow.
Free consultation. No obligation.
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